Prime Financial Credit Union, your member-owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members.
Your Information at the Credit Union
Our Privacy Policy discloses why, what, and how we utilize your personal information. (Rev. 10/2024)
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security Number
- Credit History
- Income
- Credit Card or Other Debit
- Credit Score
- Employment Information
How?
All financial companies need to share members' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members' personal information; the reasons Prime Financial Credit Union
chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does Prime Financial CU share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No |
|
For our marketing purposes- |
Yes | No |
| For joint marketing with other financial companies | Yes | No |
|
For our affiliates' everyday business purposes- |
Yes | No |
| For our affiliates' everyday business purposes- information about your creditworthiness |
Yes | Yes |
| For our affiliates to market to you | Yes | Yes |
| For nonaffiliates to market to you | No | We don't share |
| SMS consent or phone numbers for the purpose of SMS with third parties | No | We don't share |
To limit our sharing
- Call 800.835.9680- our menu will prompt your through your choice(s)
- Visit us online at www.primefinancialcu.org
Please note:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions?
Call 800.835.9680 or go to www.primefinancialcu.org
Who we are
Prime Financial Credit Union
What we do
| How does Prime Financial CU protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. |
| How does Prime Financial CU collect my personal information? |
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can't I limit all sharing? |
Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing. |
| What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account. |
Definitions
| Affiliates |
Companies related by common ownership or control. They can be financial and nonfinancial companies.
|
| Nonaffiliates |
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|
| Joint marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
Other Important Information
PFCU MYCARD periodically collects, transmits and uses geolocation information for enabling features that prevent
fraudulent card use and alerts, but only if the End User expressly authorizes collection of such information.
Geolocation Information can be monitored on a continuous basis in the background only while the app is being used or
not at all, depending on the End User’s selection. The End User can change his/her/their location permissions at any
time in their device settings.
You can view and print Prime Financial CU's Privacy Policy here:
Prime Financial CU Privacy Policy
Your Information on Our Website
Our Online Privacy Practices
Keeping financial and personal information secure is one of our most important responsibilities. Prime Financial Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.
Secure Transmissions
To ensure information remains confidential, Prime Financial Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
Email Security
Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your Social Security number, account number, or PIN through unsecured email. We ask that you do not send personal or account Information through regular email. Prime Financial Credit Union provides a method of sending a secure email to the credit union by accessing our secure messaging feature in the Prime Online Home Banking software.
Please note: The “Contact” link on our website is NOT a secure email.
Cookies
A cookie is a small piece of information that a website stores directly on the computer you are using. Cookies may contain a variety of information from a simple count of how often you visit a website to information which allows customization of a website for your use. Prime Financial Credit Union uses cookies to gather data about the usage of our website and to ensure that you have access to your account information. Anytime a cookie is used, personal information is encrypted for our use only and is protected from third-party access (a cookie cannot be read by a website other than the one that sets the cookie).
Linking to Other Sites
To provide you with easy access to information, Prime Financial Credit Union may provide links to other websites such as mortgage companies, insurance companies, government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and Prime Financial Credit Union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by Prime Financial Credit Union. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.
Effective 11/2021