Accessing TeleTeller
Call toll-free at 800.835.9680 and select option three (3). You'll need your Prime Financial account number and personal security number (PSN) to start using TeleTeller. Your default PSN is the last four (4) digits of your Social Security number.
Entering Dollar Amounts
If you are making a withdrawal or transfer, you will be asked to enter an amount using your phone's number buttons. For withdrawals, the minimum amount is $5.00. To enter a dollar value using your phone's number buttons, you will need to enter both dollars and cents.
| Dollar Value | Phone Buttons |
|---|---|
| $5.00 | 5-0-0 |
| $10.00 | 1-0-0-0 |
| $20.50 | 2-0-5-0 |
| $220.50 | 2-2-0-5-0 |
Entering Dates
You can use TeleTeller to check account balances on specific dates. Use the MM-DD-YY format to enter dates.
| Date | MM-DD-YY Format | Phone Buttons |
|---|---|---|
| January 3rd, 1999 | 01-03-99 | 0-1-0-3-9-9 |
| March 15th, 2016 | 03-15-16 | 0-3-1-5-1-6 |
| November 8th, 2017 | 11-08-17 | 1-1-0-8-1-7 |
| December 12, 2018 | 12-12-18 | 1-2-1-2-1-8 |