At Prime Financial Credit Union, we promise to…

Share over 90 years of knowledge and experience. Adhere to the Credit Union mantra of “people helping people.” Demonstrate the value of member ownership. Build lifelong relationships by focusing on member’s needs. Offer personalized, innovated products and convenient services to help members’ achieve financial success.

“I’m grateful to be working for an organization that gives me a work-life balance. As a busy mother of four young children, life can become hectic. I love my job and I truly enjoy our members. Being able to work, help my family and take care of my children is a blessing not everyone has.”

Mercy, Member Service Rep,
Downtown Branch

“One of the best community service events I’ve participated in was the UMOs Mexican Independence Parade and Festival! I am half Puerto Rican and half Guatemalan, so it’s great to see the Credit Union focusing and reaching out to different cultures such as the Hispanic Community. With the Hispanic Community being underserved and unbanked, it’s great to be a part of a team that has recognized this need for financial services and is doing something about it.”

Katiria, Consumer Loan Officer,
South Branch

“I love my job, and I love my team because they are always so supportive when it comes to furthering my education. My coworkers inspire me to come to work every day with a smile and to achieve better things in life. I’ve gained a lot of knowledge when it comes to how a Credit Union works.”

Katy, Member Service Rep,
South Branch

“The people are awesome to work with! It feels like working with family every day. Team is strongly emphasized in the daily operations of the Credit Union. Input from all different levels, locations and positions are valued. When we work on projects, mini teams are created. This way, we all see how things work on the front end and back end, creating a better working environment for everyone.”

Manny, Member Service Supervisor,
Downtown Branch

“Educating people is my favorite thing about being a Branch Manager. I get to help people every day by helping them manage their money effectively. I’ve taught kids the concepts of money, how to save and how to budget. Knowing I can help others by simply sharing my 15 years of finance and money management knowledge makes my job satisfying. Furthermore, saying that I’ve contributed to our mission of serving and helping our community since 1923 is fulfilling!”

Frank, Branch Manager,
Downtown Branch

“As a Member Support Center Rep, my focus is providing exceptional service to our members. This includes suggesting products or services that best benefits their needs, solving or providing solutions to their problems and assisting Spanish speaking members. During my time here, member service standards have always been consistent with every representative: the member comes first.”

Angelica, Member Support Center Rep,
Member Support Center

“What makes me most proud of being part of the Prime family, is the strong commitment to not only serving our members throughout my 17 years of employment, but also being an involved, active community participant. For example, Prime is a huge supporter of the Hunger Task Force. Throughout the year we volunteer to assemble stock boxes, a box of healthy foods, to help fight hunger. It’s great to be a part of a team that shares my value of lending a hand to others in need.”

Jen, Member Support Center Rep,
Member Support Center

Contact us to get in touch with a Spanish speaking representative today by calling 414.486.4500 or completing a Contact form.

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