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Economic Impact Payments - Round 2

On January 4th, 2021, Prime Financial Credit Union was made aware of a potential error by the Department of Internal Revenue Service (IRS) where Economic Impact Payments (EIPs) were incorrectly issued to receiving depository financial institutions (RDFIs) of tax preparers instead of taxpayers.

The best information available to us at this time suggests that the IRS did not apply, or did not correctly apply, a potential fix for payments in Round 1 for EIPs that were sent to tax preparers. We believe the result is that the IRS may have sent as many as 15-20 million EIPs in error to the RDFIs of the tax preparers.

We do not have additional information regarding this issue at this time.

For more information or to check the status of your payment, please visit www.IRS.gov.

Visit www.IRS.gov

You can check your Prime Financial Credit Union account anytime with Prime Online or the Prime Mobile App.

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Your health and safety are important to us. Members are required to wear face coverings during in-branch visits. If you do not have a face covering, we can happily provide you with one - please ask! 

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  • Bill Pay: Set up bill payments quickly and easily.
  • Pay Anyone: Send money to another person, even if they don't bank with Prime Financial.
  • Check Balances: View your account balances and pending transactions.
  • Transfer Funds: Move money between your accounts instantly.
  • Deposit Checks: With the Prime Mobile App, you can use your smart device's camera to deposit checks.

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You can also conduct essential transactions, like checking balances and transferring money between accounts, by using our TeleTeller automated phone banking system. Learn More >

Financial Support

For our members who have been financially impacted by COVID-19, we are here to support you and would like to remind you of the resources Prime Financial Credit Union has available:

  • Emergency Personal Loan: Up to $2,000 with no payments for 90 days. A solution for Prime Financial members impacted by the COVID-19 pandemic to supplement income loss, pay bills, and cover other related expenses.

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  • Prime Privilege: Members with Prime Privilege can overdraft an eligible checking account by up to $1,000.1 In addition to transactions covered by standard overdraft protection, Prime Privilege extended overdraft protection includes coverage for ATM transactions and everyday debit card transactions, too! 

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  • Unsecured Loans: We understand purchases to prepare for COVID-19 and changes to work hours and childcare availability may place financial strain on individuals and families. Unsecured loans may be an effective way to bridge the gap between income and expenses. 

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  • GreenPath Financial Wellness: Prime Financial Credit Union has partnered with GreenPath to provide our members with access to financial counseling services. GreenPath can help you analyze your spending habits, create a budget, and even tackle credit card debt. 

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Avoiding Scams

The Federal Trade Commission (FTC) and Wisconsin Department of Financial Institutions (DFI) has reminded consumers to be especially vigilant of scams amid the COVID-19 outbreak.

Prime Financial would also like to remind members that we will never contact you asking for your account number, credit or debit card numbers, PINs, or online banking username or password. If you receive a phone call you believe is fraudulent, hang up. If you think your account information has been compromised, contact us at 414.486.4500 or toll-free at 800.835.9680.

Federal Trade Commission Tips Tips to Avoid Investing Scams 

Here to Serve You

With five (5) branches in Milwaukee and the surrounding communities, we're open and ready to serve you! The team has been taking extra steps to make sure branches are clean and high-traffic areas are sanitized. 

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Away from Milwaukee? You can visit any of over 5,000 CO-OP Shared Branches or 30,000 surcharge-free CO-OP ATMs across the nation. 

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Have Questions?

Prime Financial Credit Union is here to support our members and communities. If you have been impacted by COVID-19 or have questions about your account, contact us at 414.486.4500 or toll-free at 800.835.9680.

As we continue to monitor developments with COVID-19, we will post updates on this page about changes that may affect members.